Vacations and trips come with a special place in everyone’s mind. We hope to make our holidays special as well as seriously cosy. With the advancement of e-commerce sites along with repeated-inclusion of internet in everyday life, we will prefer to try actions online. The biggest reason behind this is simply that internet permits us to stay connected at almost anywhere and assists in carrying out things more conveniently. These sites let you to carry out every requisite arranging for a holiday. Yet somehow in some instances it has been revealed that a few of these sites are reckless very much not to undertake the bookings with seriousness.

One such well-known site, which is infamous for its irresponsibility and casual mindset, is makemytrip.com. While they advertise and promise that they will look out of every inconvenience of your trip, the truth is quite different. I actually faced one such incident, where I was mailed from the make my trip agency that my booking in a resort was agreed. I reached Kodaikanal (a vacation location that was 400kms away from home town) with my parents and also spouse and was very happy to see the large resort where my bookings were made. It was the first time for my old parents in a resort and of course I was very pleased to see the shine of satisfaction in their eyes.

The bolt from the blue came when the receptionist at the resort confirmed that there was no reservation in my name. It seemed like a fool in front of the individuals, when I was showing my purchasing voucher that was mailed to me. I did not know how to reveal to my parents, that I was duped online. It was a holiday time, and I couldn’t find room in any other resort. At last, I had to shift in a simple lodge and I was very disappointed to make members of my family down. When I contacted the customer support of makemytrip.com, no one responded when I was switched in the complaint section. I was full of anger, and blasted over when someone from the “new booking” section took my call.

I was informed that my investment would be reinstated, but think about my harassment, think about my parents who had so much of expectation from the trip. I knew that it might be of no use to file a suit, since it would take many years to hold the judgement. So, I choose to share my trip experience with make-my-trip. I just hope that this fraudulence company puts a stop to bullying customers being embarrassed with the reality that their behaviors are getting exposed.